Durham Strap Rose Gold

We offer free returns on all products purchased from our official website. Customers have the right to return their order within 7 days from the date of receipt (the delivery date shown by the courier will be considered the receipt date).

If you are not satisfied with your purchase, we only offer refunds; we do not provide exchanges. Please return the original product(s) for a refund and place a new order for the item(s) you wish to purchase.

In the event you would like to return your purchase, all items need to be returned if you ordered a gift set.

Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund. However, gift wrapping included in a purchase during a campaign does not have to be returned.

The campaign offer is based on the original purchase. In case of a return where you no longer fulfil the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.

Kindly note that after the watch has been adjusted to fit your wrist, the warranty is still valid but you cannot return the watch. 

Kindly note that items purchased online cannot be returned to a local retail store.

Read more in our Returns policy